Managed service plans sold from your site, tickets in one inbox, invoices on the first.
Plans with prices businesses can sign up for, a support form that files tickets, every client’s devices and contracts in one record, documentation your team can find, and monthly invoices paid from a link. Web Alpha runs an IT support company’s front office.
More work for IT teams: a website that catches every lead, AI lead generation and email marketing that turn strangers into booked jobs, and the invoices and payments that close them, on one login and set up for you by our team.
- Set up for you
- Free, no card needed
- Every app included
- Found
- Captured
- Followed up
- Paid
Sample business
Northlake IT
Helpdesk, security, and backups for teams of 5 to 50.
9
Consultations booked
Photo by sigmund on Unsplash
Leads, then money
How IT teams get leads with this website, and get paid
Four steps, one login. The website catches the job, the CRM keeps every lead, the email brings the work in, and the money side closes it. Each one is already built for your trade.
Found
Per-user and per-device plans with what’s included; a “Book a consultation” button that lands on your calendar.
Hero: “IT for teams of 5 to 50, from $X per user” with a consultation button · Plans with what’s included
Captured
“Book a consultation” takes company, today, concern, and the sender becomes a contact in your CRM with the job on their timeline.
Users, devices, renewals, the plan they’re on, the conversation history. Search once.
Followed up
A note from your own address after every job, a campaign to past customers before the season, and a sequence that follows up every quote until someone answers.
Campaigns, sequences that stop on reply, Quick send to one person, and AI lead gen for the customers who never searched.
Paid
Per-user counts and the plan price make the invoice; project work is added as lines; paid from a link on the first.
Invoice · October INV-3040 · $4,570.00 · Paid by bank transfer from the link on the 3rd
See it work
One job at an IT support company, start to finish
Press play, or click through. The website, the customer’s phone, your dashboard, the money, the email, and the month. Type your business name and the whole demo uses it.
Sample business: Northlake IT
One job, start to finish, for an IT support company on Web Alpha. Sample data throughout.
Helpdesk, security, and backups for teams of 5 to 50.
Serving Bellevue and around. Consultations this week.
Essentials
$45 / user / month
Helpdesk, patching, antivirus
Complete
$85 / user / month
Plus backups, MFA, security training
Projects
$150 / hour
Migrations, offices, networks
Consultation
Free
45 minutes, remote or on site
What you do, what it costs, how it works, and Book a consultation on every page.
Step 1 of 6
Email marketing and AI lead gen
The customers who never searched for you
The website catches the people already looking. Mail & Marketing goes to the rest, from your own business address, and keeps every past customer coming back.
AI lead gen: describe them, and the platform goes looking
Type a sentence such as “Owner-run businesses in my area with ten to fifty staff and no partner for what I do”. The model plans the searches, the crawler visits every website for a contact address and facts about the business, each one is scored against your words, and the good ones become contacts sorted into audiences. One hunt a day, up to five hundred leads each.
Campaigns and sequences, from your own address
A campaign to a saved audience, addresses you type, or a filter over your contacts; a sequence that follows up every quote three times and stops the moment someone replies. Write with AI, preview as a reader, send yourself a test. Opens, clicks, and replies counted per person.
Quick send, reviews, and the seasonal note
One campaign to the IT support company customer you just spoke to, a review request after every finished job, and a note to every past customer before the season, each from the same inbox where the replies land.
AI lead gen · sample hunt
Growing local businesses near Bellevue
“Owner-run businesses in my area with ten to fifty staff and no partner for what I do”
- Pinecrest Dental Group3 locations · 40 staff · no IT partner named91
- Hollis & Reed Accountants12 staff · old website84
- Summit Logistics35 staff · hiring an office manager77
Audience
Growing local businesses · 23 leads
Saved for campaigns and sequences
Sequence
Introduction · 3 steps
Day 0, day 3, day 8 · stops on reply
Sample data. Your hunts use your own criteria and your own address.
Sound familiar?
What costs IT teams the most
The website says “contact us for pricing”
A small business wants to know what a plan costs before a call. If you don’t say, the MSP that does gets the meeting.
Tickets arrive by text, email, and “quick question”
Three channels, no queue, and the client who texted the owner gets served first.
Documentation in six places
Passwords in one tool, network diagrams in another, the contract in email. Onboarding a tech takes a month.
And the rest of the office
Built for it support companies, app by app
One account, one customer list. Bookings, quotes, invoices, forms, a CRM, Insights, projects, documents, a store, and your team: switch on what you need; ignore the rest.
Plans with prices, and a consultation to book
Per-user and per-device plans with what’s included; a “Book a consultation” button that lands on your calendar.
One support form, one queue
Clients submit tickets with the device, the problem, and urgency; every submission lands in one inbox and becomes a task with an owner.
Every client with their contract and devices
Users, devices, renewals, the plan they’re on, the conversation history. Search once.
Runbooks and network docs
Per-client documentation the team can find and share, with the current version always on top.
Monthly invoices from the plan
Per-user counts and the plan price make the invoice; project work is added as lines; paid from a link on the first.
Migrations and rollouts
A new office, an Office 365 migration, a firewall replacement: tasks, dates, and a client view of progress.
Your website
The pages we draft for an IT support company
Tell us about your company in a few sentences. The draft arrives with the sections your customers expect; you edit the words where they sit and drag in your photos.
- Hero: “IT for teams of 5 to 50, from $X per user” with a consultation button
- Plans with what’s included
- Services: helpdesk, security, backups, cloud, networks, projects
- Book a consultation with company size
- Submit a ticket (for clients)
- Case studies, certifications, and reviews
- 01
Tell us about your business
Two or three sentences about what you do and where, on the Get started page. Our team replies within one business day.
- 02
We draft your site with you
Pages, sections, your services, and your prices, in your trade’s words. Drag in your photos; every text field has an AI menu for rewrites.
- 03
Bookings and payments, on
Bookings with deposits, quotes and invoices with a pay link, a store, forms, and a CRM, all sharing one customer list.
- 04
Your first leads
Your brief and a first AI lead gen hunt, then campaigns and sequences from your own address. Publish on your own domain and go.
Pricing
The full package: free to use.
Everything IT teams need on one login, set up for you: the website, bookings, quotes and invoices, the CRM, forms, Mail & Marketing with AI lead gen, AI throughout, and the rest of the office. No card, no trial, no plan to pick.
Free
Everything, every app
$0/month
- Set up for you by the Web Alpha team
- The website builder, hosting, and your own domains
- A CRM with every lead, and the forms that fill it
- Mail & Marketing: your address, campaigns, sequences, Quick send
- AI lead gen: the customers who never searched for you
- Bookings, quotes, invoices, and payments
- AI everywhere: the site, the follow-ups, the documents
- Projects, documents, a store, inventory, Insights, and your team
How it stays free: Web Alpha keeps 2% of the payments your customers make through it. No payments, no fee.
Get startedQuestions
Questions IT teams ask
Reply to any email from Web Alpha and a person answers.
- How does it bring in leads for IT teams?
- Three ways. The website catches the people already searching (a page per service and area, a request or booking form, tap-to-call) and files every one in your CRM. Email marketing from your own address follows up every quote with a sequence, sends a campaign to past customers before the season, and asks for a review after every job. AI lead gen finds the customers who never searched, such as growing local businesses, and sorts them into audiences you can write to in one click.
- Can clients submit tickets from the site?
- Yes. A support form with the fields you choose files every request into one inbox; each becomes a task with an owner and a due date.
- Does it replace our PSA and RMM?
- It covers the client-facing side: the site, the plans, intake, client records, documents, and invoicing. Keep your monitoring tools; link them from the client record.
- How do monthly invoices work?
- The plan price and the user count set the recurring lines; add project work; send on the first; clients pay from the link.
- What does it cost?
- Nothing to use. The website, every app, Mail & Marketing with AI lead gen, AI throughout, ten websites with your own domains, and ten team members are free, with no card and no trial, and our team sets it up with you. Web Alpha earns only when you do: it keeps 2% of the payments your customers make through it (deposits, invoices paid online, store orders). Take no payments through Web Alpha and you pay nothing.
- How do I get started?
- Tell us about your business on the Get started page. Web Alpha accounts are set up by our team, so there is no sign-up form: we reply within one business day and set up your website, bookings, payments, and first lead hunt with you.
- Do I need a developer?
- No. We set it up with you; after that you drag sections, edit text where it sits, and publish. When you want something custom, Web Alpha’s Digital Talent team builds it on the same account.
Professional services
Other trades we built this for
- Security and camera installersQuotes need a survey, and surveys need a phone call
- Property management companiesOwners call for the number they could see
- Real estate agentsThe brokerage site is about the brokerage
- Insurance agenciesThe quote request is a phone call and a form you fill in for them
- Accountants and bookkeepersThe first meeting is spent collecting what a form could
- Law firmsThe website is a brochure from 2016
- Marketing agenciesA five-page site takes three weeks
- Event plannersInquiries with no date and no budget
More IT support company leads, from a site that is live this week
Free to use. Tell us about the business, and our team drafts the site, switches on bookings, payments, and email marketing, and runs your first lead hunt with you.
Prefer to look first? Open the live demo